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Understanding Online Reviews of Surgeons

November 21, 2016
Understanding Online Reviews of Surgeons | Orange County Cosmetic Surgery

As with almost every service nowadays, surgeons, physicians, and even hospitals are often rated by a bevy of online sites and by numerous patients. However, patients need to know how much value they can place on these reviews and should think carefully before depending on them entirely. Reviews of surgeons and other health care professionals are certainly subjective and may be skewed either positively or negatively. Learn why Dr. Tavoussi is so highly rated among Newport Beach plastic surgeons.

The Positives & Negatives of Online Reviews

As for the positives, the majority of physicians and surgeons rated online receive favorable ratings with an average of a 77% rating per a study performed in 2011. This shows a good level of patient satisfaction with patients generally happy with the bedside manner of the physicians and the level of interest he or she shows in the patient’s problem. In addition, many of the online review sites have seen improvements in the last several years. Healthgrades.com now provides information about the physician’s certifications and awards, and BetterDoctor.com provides services performed by various physicians along with costs and reviews. Dr. Tavoussi has received numerous awards for his expertise and experience in Newport Beach cosmetic surgery.

However, there are still many downsides to online physician and surgeon reviews. Although numerous reviews exist, only 5% of patients have ever written a review, and most reviews are written after either a very good or a very bad experience. In addition, most patients only review their perceptions as well as the doctor’s overall manner and fail to take into account key components of care, such as correct medical care given, billing problems or unnecessary testing rates. Most reviews are subjective rather than objective. Sadly, not all reviews are even legitimate; some are written by people who have never actually met or been treated by the doctor. Dr. Tavoussi presents thorough before-and-after gallaries for interested clients to examine, and more information is always available through contact with the office.

While online reviews of physicians can be helpful, patients should realize that they cannot be trusted entirely and may even provide incorrect or incomplete data. Before choosing a surgeon or writing one off entirely, patients are encouraged to meet the physician in person and to check with their health insurance companies to determine if the physician they are interested in is even covered by their plans. Dr. Tavoussi has numerous satisfied patients, and interested patients who request an initial consultation can even request to see before and after pictures of previous patients. These pictures can provide good clues as to the success of his cosmetic surgeries.
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